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getting money out of my tid pending

just needto know to withdraw from tid pending do i collet redeem voucher first and can i only use the ones from the atm

TID pending usual means there may have been an error during the transaction, its always best to give us a call if you encounter this in the future so we can update you on the status of the transaction. Or you can look up the wallet address on the paper wallet on any block explorer 

When I check export ticket it says paper wallet received true so I think I will be ok

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