Support Portal

Please allow up to 30 minutes for your transaction to broadcast to the Blockchain and update your wallet. If your transaction does not appear after this tim...

Paper wallets are printed immediately after a transaction when this option is selected. If a paper wallet did not print, please contact us immediately at su...

Please allow up to 30 minutes before trying to import/sweep the paper wallet. If after this time, the same message appears, please contact us at support@bcb...